Introduction
This Privacy Policy describes how LaDonte Prince, doing business as LaDonte Prince AI ("we," "us," or "our"), collects, uses, stores, and protects your personal information when you use our AI Assistant subscription service ("Service") available at ladonteprince.com and delivered through Telegram and Discord.
By using the Service, you consent to the data practices described in this policy. If you do not agree, please do not use the Service.
Information We Collect
Information You Provide
| Data Type | Details |
|---|---|
| Account Information | Name, email address, and billing information provided during registration |
| Payment Data | Payment method details processed and stored by Stripe (we do not store full card numbers) |
| Communication Data | Messages, prompts, and content you send to the AI assistant through Telegram or Discord |
| Support Inquiries | Information provided when you contact us for customer support |
Information Collected Automatically
| Data Type | Details |
|---|---|
| Usage Data | Interaction frequency, feature usage patterns, and session timestamps |
| Platform Identifiers | Your Telegram user ID and/or Discord user ID used to deliver the Service |
| Device & Browser Data | IP address, browser type, and device information when accessing our website |
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve the AI Assistant experience
- Billing & Payments: To process subscription payments and manage your account
- Communication: To send service updates, billing notices, and respond to support requests
- Improvement: To analyze usage patterns and improve service quality, features, and reliability
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
We do not sell your personal information to third parties. We do not use your conversation data to train AI models. Your messages are processed solely to generate responses within your active session.
Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption: Data is encrypted in transit using TLS/SSL and at rest where applicable
- Access Control: Access to personal data is restricted to authorized personnel on a need-to-know basis
- Infrastructure: Our services are hosted on secure, reputable cloud infrastructure with regular security updates
- Payment Security: All payment processing is handled by Stripe, which is PCI-DSS Level 1 certified
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach.
Third-Party Services
We integrate with the following third-party services to deliver and support our Service. Each has its own privacy practices:
Stripe
Handles all payment processing and subscription billing. Stripe collects and stores payment information in accordance with PCI-DSS standards. We do not have access to your full payment card details.
Stripe Privacy PolicyTelegram
Used as a delivery channel for the AI Assistant. Your Telegram user ID and messages sent through Telegram are subject to Telegram's privacy practices in addition to ours.
Telegram Privacy PolicyDiscord
Used as an alternative delivery channel for the AI Assistant. Your Discord user ID and messages sent through Discord are subject to Discord's privacy practices in addition to ours.
Discord Privacy PolicyWe may also use analytics tools and cloud hosting providers. We select vendors that maintain reasonable data protection standards, but we are not responsible for the privacy practices of third-party services.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Retained while your account is active and for 30 days after account deletion |
| Conversation Data | Processed in real time to generate responses. Conversation logs may be retained for up to 90 days for service quality and troubleshooting, then deleted |
| Billing Records | Retained for the duration required by applicable tax and accounting laws (typically up to 7 years) |
| Usage Analytics | Aggregated and anonymized data may be retained indefinitely for service improvement |
You may request early deletion of your data by contacting us (see Section 8). We will process deletion requests within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete personal data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your personal data for certain purposes
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at ladonte@ladonteprince.com. We will respond to your request within 30 days.
We will not discriminate against you for exercising your privacy rights. Exercising these rights will not affect the quality or pricing of the Service, except where deletion of necessary data prevents us from providing the Service.
Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at ladonte@ladonteprince.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Material changes will be communicated via email or through the Service at least 14 days before they take effect. The "Effective Date" at the top of this page indicates when this policy was last revised.
We encourage you to review this policy periodically. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: ladonte@ladonteprince.com
- Website: ladonteprince.com
- Business: LaDonte Prince AI, operated by LaDonte Prince
We aim to respond to all privacy-related inquiries within 30 days.