These Terms of Service ("Terms") govern your use of the LaDonte Prince Consulting website and AI chatbot services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part, please discontinue use of our services.

We've written these terms to be clear and fair — because meaningful partnerships start with mutual understanding.

LaDonte Prince Consulting provides:

• AI chatbot development and implementation
• Lead qualification automation solutions
• Customer engagement tools
• Consultation and strategy services
• Website chat widget functionality

Our services are designed to help businesses create meaningful, automated conversations with their customers. The specific features and capabilities may vary based on your selected service tier and customization requirements.

Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Account Security

You are responsible for safeguarding your account. Notify us immediately at security@ladonteprince.com if you suspect unauthorized access.

We welcome you to use our services for legitimate business purposes. You agree not to:

• Use our services for any unlawful purpose
• Transmit harmful, offensive, or misleading content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Reverse engineer or attempt to extract source code
• Use automated systems to excessively burden our infrastructure
• Impersonate others or misrepresent your affiliation
• Collect data from our services without permission

Violation of these terms may result in immediate termination of your access to our services.

Our Content

All content, features, and functionality of our services — including but not limited to text, graphics, logos, icons, images, audio, video, software, and AI models — are owned by LaDonte Prince Consulting and protected by intellectual property laws.

Your Content

You retain ownership of content you provide through our services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and display that content for the purpose of providing our services.

Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation to compensate you.

When using our AI chatbot solutions, please understand:

• AI Limitations — While our chatbots are designed to provide helpful, accurate responses, AI technology has inherent limitations. Responses should not be considered professional advice.
• Data Processing — Conversations may be processed by third-party AI providers (such as OpenAI) subject to their respective terms and privacy policies.
• Customization — Chatbot behavior and responses are customized based on your configuration and training data.
• Continuous Improvement — We regularly update our AI models and services, which may affect chatbot behavior.

For paid services:

• Fees are specified in your service agreement or proposal
• Payment is due according to the agreed schedule
• All fees are non-refundable unless otherwise specified
• We reserve the right to modify pricing with 30 days' notice
• Late payments may result in service suspension

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or reliability of AI-generated content

To the maximum extent permitted by law, LaDonte Prince Consulting shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Service interruptions or system failures
• Actions of third parties using our services

Our total liability shall not exceed the amount paid by you for services in the twelve (12) months preceding the claim.

You agree to indemnify and hold harmless LaDonte Prince Consulting, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you provide through our services

Either party may terminate these Terms:

• At any time with written notice for convenience
• Immediately upon material breach by the other party
• Upon insolvency or bankruptcy of the other party

Upon termination, your right to use our services will cease immediately. Provisions that should survive termination (such as intellectual property, limitation of liability, and indemnification) shall remain in effect.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified Terms.

For significant changes, we will provide notice through our website or via email.

Questions or concerns about these Terms? Reach out to us.